Last updated: November 11, 2026
1. Acceptance of Terms
By accessing nexbs.us (the "Site") or using the dispatch services of NexBridge Solutions LLC ("NexBridge," "we," "us," or "our"), you agree to these Terms of Service. If you do not agree, please do not use the Site or our services.
2. Our Services
NexBridge provides truck dispatch services, including load sourcing, rate negotiation, documentation support, and related coordination services for owner-operators and fleet carriers. Carriers remain independent contractors and are solely responsible for the safe and lawful operation of their vehicles, compliance with FMCSA regulations, and their own authority, insurance, and licensing.
3. No Guarantee of Freight or Rates
While we work to source consistent, fairly-priced freight, NexBridge does not guarantee any specific volume of loads, rates, or lanes. Freight availability depends on market conditions outside our control.
4. SMS Terms & Conditions
By submitting your phone number through our contact form and checking the SMS consent box, you consent to receive text messages from NexBridge Solutions LLC at the number provided. This program may include messages related to:
- Dispatch and load status updates
- Rate confirmations and scheduling
- Account and service notifications
4.1 Message Frequency
Message frequency varies depending on your activity and loads in progress.
4.2 Message & Data Rates
Message and data rates may apply. Charges depend on your mobile carrier and plan.
4.3 Opt-Out (STOP) & Help (HELP)
You can cancel SMS messages at any time. Text STOP to any message you receive from us to opt out. After you send STOP, we will send a confirmation message and you will not receive further messages until you opt in again. If you need assistance, text HELP or reach out through the contact section of this Site.
4.4 Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include major US mobile carriers; coverage and reliability may vary by carrier and location.
4.5 Privacy
Mobile opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information.
5. Independent Contractor Relationship
Nothing in these Terms creates an employment, agency, joint venture, or partnership relationship between NexBridge and any carrier or owner-operator. Carriers operate under their own (or a partnering motor carrier's) authority and are responsible for their own equipment, drivers, insurance, and regulatory compliance.
6. Limitation of Liability
To the fullest extent permitted by law, NexBridge is not liable for indirect, incidental, or consequential damages arising from use of this Site or our dispatch services. Our services are provided on an "as is" and "as available" basis.
7. Third-Party Links
This Site may reference third-party services (such as our SMS or email providers). We are not responsible for the content or practices of third-party services.
8. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law principles.
9. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site or our services after changes constitutes acceptance of the updated Terms.
10. Contact Us
Questions about these Terms or our SMS program can be directed to us through the contact section of this Site.