Last updated: November 11, 2026
1. Overview
NexBridge Solutions LLC ("NexBridge," "we," "us," or "our") operates nexbs.us (the "Site") and provides truck dispatch services to owner-operators and fleet carriers. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including your choices around receiving SMS text messages from us.
2. Information We Collect
We collect information you voluntarily provide to us, such as when you submit a form on this Site to request dispatch services or carrier onboarding. This may include:
- Your name, email address, and phone number
- Information about your truck, equipment, and preferred lanes
- Any other details you choose to share in a message to us
We do not currently use cookies, analytics trackers, or advertising pixels on this Site. If that changes, this policy will be updated accordingly.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide dispatch or carrier onboarding services
- Communicate with you about loads, rates, appointments, and account-related matters
- Improve our services and internal operations
4. SMS / Text Messaging Program
If you provide your mobile phone number and opt in via the consent checkbox on our contact form, NexBridge may send you SMS text messages related to:
- Dispatch and load updates
- Rate confirmations and scheduling
- Account service notifications
Message frequency varies. Message and data rates may apply, based on your mobile carrier and plan.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to deliver the messages themselves (e.g., our SMS service provider and mobile carriers).
To opt out of SMS messages at any time, reply STOP to any message you receive from us. To get help, reply HELP or contact us through this Site. You may also withdraw consent by not checking the SMS consent box when submitting a form.
5. How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as an SMS/communications platform or email provider), solely for the purpose of delivering the services you requested. We do not share SMS opt-in consent data with third parties for their own marketing purposes.
We may disclose information if required by law, regulation, or legal process.
6. Data Retention & Security
We retain the information you provide for as long as necessary to provide our services and comply with legal obligations. We take reasonable administrative and technical measures to protect your information, though no method of transmission or storage is 100% secure.
7. Your Choices
- You may decline to provide information, though this may limit our ability to assist you.
- You may opt out of SMS messages at any time by replying STOP.
- You may request that we delete information you've provided by contacting us through this Site.
8. Children's Privacy
Our services are intended for businesses and individuals operating commercial vehicles and are not directed to children under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the choices described above, please reach out through the contact section of this Site.